Terms of Service

1. Introduction & Acceptance

Welcome to Skinsera. These Terms of Service ("Terms") govern your access to and use of the Skinsera app and related services. By downloading, accessing, or using Skinsera, you agree to be bound by these Terms. If you do not agree, do not use Skinsera.

2. Eligibility

• You must be at least 13 years old to use Skinsera in the United States.
• If you are in the EU/EEA, you must be at least 16 years old (GDPR Article 8).
• You must have the legal capacity to enter into a binding agreement.

3. Description of Service & Medical Disclaimer

Skinsera is an iOS app that helps users track skin-related trends over time by combining daily face photos, AI-based skin scoring (0–100), habit logging, and AI-generated weekly insights.

• Not a Medical Device: Skinsera is designed for cosmetic, informational, and self-tracking purposes only.
• No Medical Advice: Skinsera does not provide medical, dermatological, or clinical advice. The app does not diagnose, treat, mitigate, cure, or prevent any disease, skin condition, or medical issue.
• Consult a Professional: Always seek the advice of a qualified healthcare provider or dermatologist with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or analyzed on Skinsera.
• Skinsera is available only on iOS and requires a compatible Apple device and supported iOS version.

4. User Accounts

• You are responsible for maintaining the confidentiality and security of your account credentials.
• You are responsible for all activities that occur under your account.
• You agree to provide accurate, current, and complete registration information.

5. Subscriptions & Payments

Skinsera offers a free tier and paid subscription features.

• Paid subscriptions are billed by Apple through the App Store, and Apple’s billing and payment terms apply.
• If a subscription includes a free trial, your selected plan automatically renews at the displayed price when the trial ends unless you cancel at least 24 hours before the current trial or billing period ends.
• You can manage or cancel your subscription at any time in iPhone Settings > Apple ID > Subscriptions.
• Except where required by law or Apple’s refund policy, payments are non-refundable.

6. Intellectual Property

• Skinsera and its licensors own the app, including its content, interface, branding, AI systems, and scoring methodology.
• You retain ownership of photos, logs, and other content you submit.
• You grant Skinsera a limited, non-exclusive, worldwide license to host, process, analyze, and use your content solely to provide and improve the service for you.

7. User Content & Conduct

• Skinsera is for personal, non-commercial use only.
• You may not scrape, reverse engineer, decompile, or use automated means to access or extract data from the app.
• You may not upload or submit content that is unlawful, harmful, abusive, infringing, or violates third-party rights.
• Skinsera may suspend or terminate accounts that violate these Terms.

8. Disclaimer of Warranties

Skinsera is provided on an "AS IS" and "AS AVAILABLE" basis, to the maximum extent permitted by law.

• We do not warrant uninterrupted availability, error-free operation, or that the app will meet your specific needs.
• We disclaim all implied warranties, including fitness for a particular purpose and non-infringement, to the extent allowed by law.
• Skin scores and insights are for cosmetic and informational tracking only and do not constitute medical, dermatological, or clinical advice. We make no guarantees regarding the accuracy of AI-generated insights.

9. Limitation of Liability

To the maximum extent permitted by law:

• Skinsera’s total liability for all claims arising out of or related to the service will not exceed the amount you paid to Skinsera in the 12 months before the claim arose, or USD $10 if you are a free user.
• Skinsera will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost data, or business interruption.

10. Indemnification

You agree to defend, indemnify, and hold harmless Skinsera and its affiliates, officers, directors, employees, and agents from and against claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the app, your content, or your violation of these Terms or applicable law.

11. Governing Law & Dispute Resolution

• These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law rules.
• If you are in the United States, disputes will be resolved by binding arbitration under the American Arbitration Association (AAA) rules, and you waive any right to participate in class actions or class arbitration.
• If you are in the EU/EEA, mandatory local consumer protection laws apply and cannot be waived. You may also use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.
• If you are in the United Kingdom, these Terms are governed by the laws of England and Wales.

12. GDPR Rights (EU/EEA Users)

If you are in the EU/EEA, you have rights under applicable data protection laws, including the right to:

• Access, correct, erase, restrict, and port your personal data;
• Object to certain processing activities; and
• Lodge a complaint with your local supervisory authority.

See our Privacy Policy for more details about how we process personal data.

13. CCPA Rights (California Users)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, and opt out of the sale of personal information.

• Skinsera does not sell personal data.
• We will not discriminate against you for exercising your privacy rights.
• To exercise rights requests, contact skinsera.app@gmail.com.

14. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will provide at least 30 days’ notice by in-app notice, email, or both. Your continued use of Skinsera after the effective date of updated Terms constitutes acceptance of those changes.

15. Contact

If you have questions about these Terms, contact us at skinsera.app@gmail.com.