Support & FAQ

Skinsera is a lookmaxxing tracking app for men on iOS. It helps you track your skin, habits, and self-care routine over time using AI-assisted scoring. Think of it as a data dashboard for your glow-up journey — so you can finally see what's working and what's not.

Every morning, take a quick selfie in the app. Our AI analyzes your photo and assigns a skin score from 0–100 based on texture, clarity, consistency, and more. A lower score means better skin. Over time you'll see trends, correlations with habits (like sleep or diet), and weekly AI-generated coaching summaries. The whole process takes under 15 seconds.

Yes. Your photos are encrypted in transit and processed only to generate your skin score. We do not sell, share, or use your data for advertising or marketing. Photos may be processed by our contracted infrastructure and AI providers acting on our behalf — they are prohibited from using them for model training. You can delete your account and all data at any time from within the app. Read our full Privacy Policy for details.

Skinsera subscriptions are managed through Apple. To cancel:

Open Settings on your iPhone → Tap your Apple ID → Subscriptions → Find Skinsera → Cancel Subscription.

Make sure to cancel at least 24 hours before your trial or billing period ends to avoid being charged.

No — absolutely not. Skinsera is designed for cosmetic and self-tracking purposes only. It does not diagnose, treat, or provide medical advice of any kind. Our AI scores are for tracking trends in your routine, not for clinical assessment.

Yes. Go to Settings → Account → Delete Account inside the app. All of your data — photos, scores, logs — is permanently deleted from our servers. No hard feelings.

Fluctuations are completely normal. Lighting conditions, natural skin changes, hydration, and daily lifestyle variation all affect your score. Focus on the weekly and monthly trend, not individual day-to-day changes. The trend tells the real story.